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Terms & Conditions

By accessing and using the 50 Crowns Casino platform, you agree to be bound by these Terms & Conditions. If you do not accept these terms, please leave our website immediately.

Acceptance of the Terms

These Terms & Conditions (the "Agreement") are entered into by and between 50 Crowns Casino ("we," "us," or "our"), a Curacao-licensed online gaming platform operated by Hollycorn N.V., and you ("you" or "your"). By using our website, services, and software, you agree to be bound by this Agreement.

Eligibility Requirements

To access the 50 Crowns Casino platform, users must meet the following eligibility requirements:

  • You are at least 18 years old (or the age of majority in your jurisdiction).
  • You have not been previously banned or restricted from using our services.
  • You agree to comply with all applicable laws and regulations.

Minimum Age Requirements

We operate in compliance with international gaming regulations, requiring a minimum age limit of 18. By creating an account, you confirm that you meet the minimum age requirement for your jurisdiction.

Geographic Restrictions

Due to local laws and regulations, we cannot permit access from certain jurisdictions. Please refer to our "Restricted Countries" list below for more information.

By accessing our platform, you acknowledge understanding these geographic restrictions and agree not to attempt to circumvent them.

Account Registration Rules

  1. One account per user: Only one personal account can be registered with us.
  2. Correct identity verification: You are responsible for providing accurate identification documents as required by our KYC process (explained below).
  3. Username and password security: Maintain the confidentiality of your login credentials, as we will not be held liable for unauthorized access.

Identity Verification & KYC

We use various methods to verify user identities. By registering an account, you agree that:

  • Your personal data is accurate.
  • You comply with all applicable laws and regulations.
  • We may request additional information or documentation at any time.

Account Accuracy Obligations

Please ensure your account details are up-to-date and correct to avoid potential problems with deposits, withdrawals, bonuses, and gameplay. We reserve the right to modify these requirements as necessary.

Account Security Responsibilities

By using our services, you understand that:

  • You will be responsible for maintaining the security of your account.
  • You agree not to share or transfer access to anyone else's device or browser cache.

Login Credentials & Password Protection

  1. Password complexity: Choose a unique and complex password that is at least 8 characters in length (including numbers, letters, symbols).
  2. Secure login: Ensure you use secure browsers and devices for logging in.
  3. Notify support of security breaches: Contact our support team if you suspect unauthorized access to your account.

Restricted Behaviour & Prohibited Activities

We reserve the right to restrict or terminate accounts engaging in the following behavior:

  • Collusion, money laundering, fraud, abuse, or other unfair practices
  • Misuse of bonuses and promotions (see "Bonus Abuse Prevention" below)
  • Hacking, malware distribution, or any malicious activity affecting our services

Multi-ccounting & Fraud Prevention

  1. One account per user: We will verify all accounts for potential duplicates to prevent abuse.
  2. Identification requirements: Additional verification may be required when suspected duplicate accounts are found.

Bonus & Promotion Rules

  1. Bonus activation time limits: Claims must be made within the specified bonus period (usually 7 days).
  2. Minimum deposit/withdrawal amount: Some promotions will require a specific minimum balance.
  3. Wagering requirements: Your actual playthrough requirement may differ from promotional details; see "Wagering and Gameplay Conditions" below.

Bonus Abuse Prevention

To ensure fair gameplay, we reserve the right to:

  • Remove any bonus funds that have been withdrawn too frequently (or in an unusually quick manner).
  • Adjust or terminate ongoing bonuses if excessive play activity occurs.
  • Disqualify accounts using bonus stacking techniques or exploiting system weaknesses for personal gain.

Deposits & Withdrawals

We accept a range of payment methods, including traditional cards and e-wallets. Details on deposit/withdrawal terms can be found in our Payment Policy (not included here).

Before making your first withdrawal request, you will need to complete the Verification process outlined below:

  1. Verification before withdrawals: We require identity documentation from all customers for anti-money laundering regulations.
  2. Processing and review procedures: Withdrawal requests may take working days.

Responsible Gambling Expectations

We want our users to play responsibly, promoting enjoyable gaming experiences while maintaining fair chances of winning. By using the platform, you agree:

  1. Play within budget: Manage your expenses.
  2. Gamble responsibly: Set limits and acknowledge that losing streaks can occur.
  3. Self-exclusion option available: You may choose self-exclusion if needed.

Self-Exclusion & Account Restrictions

We comply with international regulations for responsible gaming, providing the following options:

  1. Self-exclude your account: This will block access to all casino services for a specified period (e.g., 6 months).
  2. Permanent exclusion: If chosen by you or initiated due to excessive problematic behavior.

Game Fairness & RNG Systems

We utilize certified Random Number Generators (RNGs) in our games, ensuring the integrity of gameplay and fairness:

  • Our software is designed with multiple safeguards against manipulation.
  • We continuously audit all systems for potential bias or exploitation vulnerabilities.

Technical Interruptions or Voided Gameplay

  1. External technical problems: Disruptions due to platform issues are not our responsibility; however, we will notify users immediately when possible.
  2. Gameplay errors: Errors affecting gameplay may lead to voids of stakes if determined that user action was negligible in causing the error.

Suspension or Closure of Accounts

We reserve the right to suspend or close accounts at any time for various reasons:

  • Suspicious behavior or potential exploitation
  • Violations of these Terms & Conditions (as interpreted by our Management)
  • Repeated breaches of gaming regulations and/or suspicious behavior

Before initiating closure, you will receive a notice with instructions on how to comply with the suspension rules.

Intellectual Property & Platform Ownership

All software code is owned exclusively by us or licensed from respective vendors. By using our services:

  1. Accessing proprietary code: Any unauthorized modification of software code is strictly prohibited.
  2. Infringing upon intellectual property rights: Using any third-party content without permission will result in termination.

Limitation of Liability

We cannot guarantee that the platform and its products are completely error-free or secure against attacks. Users understand that our maximum liability for:

  • Damages resulting from software errors, system crashes, and hardware malfunctions
  • Theft or loss due to unauthorized access is capped

By using our services, you acknowledge these risks.

Modification of Terms

We may revise this Agreement (including payment terms) by publishing new versions on our website. Your continued use of the platform indicates acceptance of updated policies.

Contact & Support Guidance

Any disputes arising from the interpretation or application of these terms and conditions will be resolved between the parties directly in consultation with industry-specific regulatory authorities, as needed for compliance purposes.

Changes to this Policy

50 Crowns Casino reserves the right, at its sole discretion, to modify any part(s) of the Terms & Conditions without notice. The most up-to-date version can always be found online.